GDPR-Security & Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), Nevada Consumer Privacy Act (NCPA), and other relevant state-level regulations. Please review this policy carefully to understand your rights and our obligations.

Store.com and its affiliates (referred to as “Solum”, “we” or “us” in this Privacy Policy) know how important privacy is to our customers. This Privacy Policy applies to all of our Solum devices and services where we process personal information, from electronic shelf labels, IOT products, and signage, to the customer services and online services we provide on our Store.com website. We will refer to these devices and services as the “Services” in this Privacy Policy.

It is important that you check back often for updates to the Privacy Policy. We may update this Privacy Policy periodically to reflect changes in our personal information practices with respect to the Services or changes in applicable law. We will post a notice on our website or on your device to notify you in advance of material changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated.

In addition to this Privacy Policy, Solum also provides specific privacy notices related to certain products and services, or specific jurisdictions. Where you have a Solum Account, the Solum Account Privacy Notice tells you how Solum uses your personal information. You will be given further specific privacy notices before using Services for which Solum uses your personal information. In the event of any deviation between the terms of this Privacy Policy and a specific privacy notice, you should refer to the specific privacy notice for details on how Solum uses your personal information.

Information You Provide Directly

Some Services enable you to provide us information directly. For example:

When you create an account or register with us, we ask for information such as your name, address, or contact information such as phone number and email address.

Your payment information won’t be shared with us directly, as we utilize Square, a trusted third-party payment gateway provider, to securely process all transactions. Square ensures compliance with global security standards. For details about how your payment data is processed, please review Square's Privacy Policy at

[https://squareup.com/legal/privacy](https://squareup.com/legal/privacy).

Processing Overview

Below you will first find an overview of the types of data processed and the persons affected by the processing.

We divide the processed data into the following types:

1. Usage data: This includes, in particular, websites visited and interests in content.
2. Metadata: This means the data generated during the communication process, such as IP addresses, browser identification and device details.
3. Content data: These mean those data that are provided when using our services themselves (texts, images, forms).
4. Contact details: This includes e-mail addresses, telephone numbers and the physical address.
5. Contract data: The data necessary for the conclusion of the contract, such as the subject of the contract and the parties concluding it.
6. Inventory data: This is the existing core data such as names and addresses.
7. Geodata: This includes, for example, the own location or the location targeted within a route.
8. Payment data: Data on payment methods.

Publicly or Commercially Available or Shared Information

We sometimes gather publicly or commercially available information, including information from social networks you use, and combine this with other information about you so that we can better understand your needs, interests, and preferences.

Information shared with Third Parties

In the course of our processing of personal data, it may happen that the data is transferred to or data is disclosed to other bodies, companies, legally independent organizational units or persons. The recipients of this data may include in particular:

1.IT service provider: This includes service providers for the provision of hosting, mail services and server technology
2.Payment service provider:Service providers who cooperate with us to process payments.
3.Shipping service provider: Service providers who perform logistics tasks for us. These include parcel service providers in particular.
4.Authorities: Government agencies with which we exchange data for the purpose of fulfilling orders or for legal reasons.

In such a case, we ensure the protection of personal data by concluding contracts or agreements with the respective third parties that serve to adequately protect the data. We carefully and conscientiously select third parties to whom we disclose data. Insofar as we use third-party providers or platforms to provide our services, the terms and conditions and data protection notices of the respective third-party providers or platforms apply in the relationship between the users and the providers.

Information received from Third Parties

We obtain information, including personal information, from third parties and sources other than our Services, such as our business customers and partners. If we combine or associate information from other sources with personal information that we collect through our Services, we will treat the combined information as personal information in accordance with this Privacy Policy.

Other Information We Collect

We also collect other information about you, your devices, or your use of Services that you choose to send us.

Third Party Analytics

Through certain Services, we collect personal information about your online activities on websites and connected devices over time and across third-party websites, devices, apps, and other online features and services through cookies and similar technologies. We use third-party analytics services on our Services, such as those of ActiveCampaign, Cloudflare, Google LLC, Google Marketing Platform, Google Analytics, Meta Platforms Ireland Limited, Scaleflex SAS, and other SNS like LikedIn, Facebook, Instagram, Twitter and Pinterest. The service providers that administer these analytics services help us to analyze your use of the Services and to improve the Services. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Services, help administer the Services, and diagnose technical issues.

We use the information we collect for the following purposes.

1. Provision of our online offer: We process data in order to be able to provide our online offer at all.
2. Improvement of the user-friendliness of our online offer:We process data in order to improve the user-friendliness of our offer. We achieve this in particular by analyzing visits to our online offering.
3. Analysis of the behavior of visitors to our online offer: Analysis of accessed pages, e.g. by recording click paths and bounce rates.
4. Obtaining feedback: Request and evaluate feedback on services and performance.
5. Interest-based and behavioral (re-)marketing: Marketing tailored to the interests of users, which in turn is derived from their behavior.
6. Conversion measurement: Measurement of the effectiveness of marketing measures
7. Security measures: Measures to protect our technical infrastructure
8. Contact requests and communication: Processing of contact requests, etc.
9. Office organization: Measures to organize the office, e.g. scheduling, division of tasks, etc.
10. Direct marketing: Direct marketing to customers, especially via individual letters by mail.
11. Provision of contractual services: Processing of data during the execution and initiation of contracts.
12. Implementation of the application process: In the case of an application procedure, the data processed within it.
13. Implementation of the employment relationship: Data processing for the purpose of implementation, management and termination of employment relationship.

We share the types of information we collect to the following entities :

1. Users: Visitors to our websites and online services.
2. Applicant: People who apply to us.
3. Communication partner: People who establish communication with us.
4. Customers: People who use our services as clients.
5. Contractors: Persons with whom we have contractual relationships without them being customers.
6. Business Partners: Partners who we work together with. For example, we may share your information with wireless carriers or financing partners when you apply for and use credit or financing programs. These business partners control and manage your personal information. This kind of sharing may be considered a “Sale” or “Sharing” under certain United States privacy laws.
7. Service Providers: Carefully selected companies that provide services for or on behalf of us, such as companies that help us with repairs, customer contact centers, customer care activities, advertising (including personalized advertising on our websites, third-party websites, online platforms, and social media platforms), conducting customer satisfaction surveys, billing, or that send emails on our behalf. These providers are also committed to protecting your information.
8. Other Parties When Required by Law or as Necessary to Protect Our Services: For example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security.
9. Other Parties in Connection with Corporate Transactions: We may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of a bankruptcy.
10.Other Parties with Your Consent or at Your Direction: In addition to the disclosures described in this Privacy Policy, we share information about you with third parties when you separately consent to or request such sharing.

We take data protection seriously. We have put in place physical and technical safeguards to keep your information secure. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure.

Your use of our Services will involve the transfer, storage, and processing of your personal information within and outside of your country of residence where necessary. In particular, your personal information will be transferred to the Republic of Korea where the HQ is located.

Please note that the data protection laws and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country. We take appropriate measures, in compliance with applicable law, to ensure that your personal information remains protected.

The measures we take to safeguard the transfer of your information include the use of standard contractual clauses as approved by the relevant data protection authority. To request more information, contact us.

Your personal information belongs to you. You have the right to ask us to provide details about what we have collected and to provide your personal information to you in a structured, commonly used and machine-readable format, to delete it, or correct any inaccuracies.

However, requesting the deletion of your personal information may also result in a loss of access to Services we provide. We will not delete certain data that we are required to keep according to law.

The data processed by us will be deleted in accordance with the legal requirements as soon as the consent to its processing has been revoked or other permissions (e.g. legitimate interests, legal obligations, etc.) cease to apply. If the data is not deleted because it is required for other and legally permissible purposes, its processing is limited to these purposes. I.e., the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law or whose storage is necessary for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person. Further information on the deletion of personal data is provided, where applicable, under the individual points of this data protection declaration.

Some of the content, advertising, and functionality in our Services is provided by third parties. These third parties may use cookies, beacons, tracking pixels, and other tools to collect information about your use of these Services. These third parties are not controlled directly by Solum, so we recommend that you check their privacy policies to understand how they use your data.

For some apps and services, including social networks, we receive and store sign-in information, as well as other information that you allow us to receive when you connect with these apps and services.

We, along with certain third parties such as content providers and advertisers, use technologies called cookies, beacons, or pixels, as well as other tools (collectively known as “technologies”) that communicate information from your device to a server, including those owned by third parties. These technologies can be embedded in online content, videos, and advertisements. They allow a server to read certain types of information from your device, know when you have viewed particular content or a particular advertisement, and determine the time and date on which you viewed the content as well as information about your device, including the IP address of your device. Among other purposes, these technologies help us to do the following:

(1) remember your information so you will not have to re-enter it
(2) track and understand how you use and interact with the Services
(3) personalize the Services to your preferences
(4) manage and measure the usability of the Services
(5) understand the effectiveness of our communications
(6) improve our Services

Data Controller

Solum Group HQ

2354, Yonggu-daero, Giheung-gu, Yongin-si, Gyeonggi-do, Republic of Korea, 16921

Some of our Solum subsidiaries also process your personal information. In certain situations, they will act as a data controller, including for customer service and some marketing activities. Please refer to the supplement to this Privacy Policy for details on how your data is processed locally, in addition to the information provided in this Privacy Policy.

Effective Date: November 29, 2024

This US Supplement to the Solum Privacy Policy (“US Supplement”) describes additional personal information practices concerning United States residents and should be read in conjunction with the Solum Privacy Policy. In the event of any conflict between the terms of the Solum Privacy Policy and this US Supplement, the terms of this US Supplement shall apply.

Additional Uses of Your Information

In addition to the purposes described above in the HOW DO WE USE YOUR INFORMATION SECTION? We may also use personal information about United States residents for other purposes, such as to develop and train our artificial intelligence algorithms and models.

Online Tracking And Personalized Advertising

Through certain Services, both we and various third parties may collect information about your online activities to provide you with advertising about products and services tailored to your individual interests.

Solum Ads

Our Solum Ads service is designed to serve advertisements that are personalized to users’ interests on Solum and third-party platforms, devices, websites, and apps. Solum Ads may deliver personalized ads based on your demographic characteristics, preferences, choices, and interests by collecting certain information about your online activities.

Ad networks

Because Solum participates in various advertising networks, you may also see our ads on other websites or mobile apps. Ad networks allow us to target our messaging to users considering demographic data, users’ inferred interests, and browsing context. These networks can track users’ online activities over time by collecting information through automated means, including through the use of browser cookies, web beacons, pixels, device identifiers, server logs, and other similar technologies. The networks use this information to show ads that may be tailored to individuals’ interests, to track users’ browsers or devices across multiple websites and apps, and to build a profile of users’ online browsing and app usage activities. The information our ad networks may collect includes data about users’ visits to websites and apps that participate in the relevant ad networks, such as the pages or ads viewed and the actions taken on the websites or apps. This data collection takes place both on certain Services and on third-party websites and apps that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.

To serve interest-based ads, we may share your personal information by allowing certain third parties (such as online advertising services) to collect your personal information via automated technologies and server-to-server connections on the Services. This kind of sharing may be considered a “sale” of personal information or the use of personal information to serve “targeted advertising” under certain privacy laws.

State Law Privacy Rights

In addition to the rights available to you as described in the What Are Your Rights? section of the Privacy Policy, you may also, subject to applicable law, request to opt out of the (1) sale of your personal information, (2) sharing of your personal information for cross-context behavioral advertising purposes, (3) processing of your personal information for targeted advertising purposes, or (4) collection or processing of your sensitive data. In addition, you may, subject to applicable law, request a list of specific third parties to whom we have disclosed personal data.

California Residents:

The right to access, delete, or correct personal information; opt-out of the sale or sharing of personal information.

Nevada Residents:

The right to opt-out of the sale of personal information.

Washington Residents:

The right to access, correct, or delete personal information.

Children’s Personal Information

Unless otherwise specified, the Services are designed for a general audience and are not directed to children. In connection with the Services, we do not knowingly solicit or collect personal information online from children under the age of 13 without parental consent. If we learn that we have collected personal information online from a child under age 13 without parental consent, we will either seek parental consent or promptly delete that information. If you believe that a child under age 13 may have provided us with personal information without parental consent, please contact us via the Contact Us section on the website.

Contact Us

If you have questions about this Privacy Policy, wish to make a privacy request, update your preferences, or have a privacy concern, you may contact us at info@solumstore.com or

Solum America, Inc.

65 Challenger Road, Ridgefield Park, NJ 07660

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